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Employee Satisfaction SurveysWhat are Employee Satisfaction Surveys?The employees positive attitudes play a major role in generating positive customer experiences and driving the overall brand loyalty for a company. The front line staff is your primary interface between you and your customer. Their attitude can leave a mark of your brand experience on the minds of customers. Our employee surveys make it easy for you to regularly take a rating of your employee’s attitudes and our efficient reporting allows you to quickly identify areas for improvement, enabling you to take immediate corrective action to grow and protect your brand and increase the Customer Satisfaction in your brand. Benefits of Employee Satisfaction Surveys
How it worksAt the very first step a brief employee survey focusing on the key employee attitudes/behaviors is developed that contribute to your Customer Experience Management initiative. Then Employee survey invitations are issued by the corporate HR Department via an email, memo, and letter and/or posted on the bulletin boards. As part of the program, Employees can complete the survey anonymously. All results are collected and verified by us for quality assurance, analysis, and reporting. Then a detailed review reports, including summaries with detailed insights and Findings Report, is prepared and provided to you. This report enables you to take work on problematic areas and areas for improvement quickly. Contact usPlease feel free to contact us. We are looking forward to hearing from you! Rajendra Khare Please note: Email communication would be preferred mode of communication.
Disclaimer: Consulting and other specialized assessments services are provided through a separate legal entity in order to have full compliance to the broader principles of conflict of interest & specifically in compliance to ISO 17021 and SEI Conflict of Interest Policy.
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